In Service Training and Resources

In-service training refers to professional development or training provided to employees while they are actively employed in their roles. It aims to enhance skills, improve knowledge, and keep employees up-to-date with new health information related to their field of work. In-service training helps employees perform better in their current jobs and prepares them for future roles.

Virginia Medicaid requires personal care aides (PCAs) to complete 12 hours of annual training. The training must be related to personal care services and documented in the employee's file. Failure to meet these requirements may result in a finding during a quality review or audit.